Last updated: February 1, 2026
Welcome to The Best Retreat. By using our website and services, you agree to these Terms of Service. Please read them carefully.
The Best Retreat (“we,” “us,” “our”) operates a curated catalog of vacation rentals. We review and list retreats that meet our quality standards. We are a discovery platform—not a booking platform.
We do not:
All bookings occur directly between guests and hosts through the host's own booking platform (such as Airbnb, VRBO, or direct booking). We simply help guests discover quality retreats.
You must be at least 18 years old to use the Service. By using The Best Retreat, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Our role is to help you discover retreats that meet our standards. Our standards reflect a review of design, presentation, and general guest experience indicators, but do not constitute a guarantee of any specific outcome.
Important: We do not manage bookings or guarantee experiences. Any issues with your stay—including cancellations, refunds, property conditions, or disputes—must be resolved directly with the host or their booking platform.
If you believe a listed retreat no longer meets quality standards, you may contact us at hello@thebestretreat.com. We review all feedback but are not obligated to take action.
Hosts may submit retreats for consideration at no cost. Submission does not guarantee listing. We review all submissions and approve only those that meet our standards. Approval decisions are made at our sole discretion.
Upon approval, hosts pay a monthly subscription fee of $10/month to maintain their listing. Payment is required before the listing goes live. Subscriptions are billed monthly and renew automatically until cancelled.
Payment does not influence approval. We review retreats before any payment is collected. Your subscription pays for ongoing listing maintenance, not placement or ranking.
Hosts may cancel their subscription at any time through their dashboard. Upon cancellation:
Because we review retreats before charging, refunds are generally not provided. We believe hosts should have full information about their listing status before payment.
Exceptions may be made for:
To request a refund, contact hello@thebestretreat.com within 7 days of the charge. All refund decisions are made at our sole discretion.
By listing a retreat, you represent and warrant that:
We reserve the right to remove any listing at any time, for any reason, including but not limited to:
We may, but are not obligated to, provide notice before removal. Upon removal, your subscription will be cancelled immediately and your listing will no longer appear on the site. Removal does not entitle hosts to refunds, including for any unused portion of the current billing period.
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately.
The Best Retreat name, logo, website design, and original content are our property and protected by intellectual property laws.
Hosts retain ownership of their submitted content (photos, descriptions, etc.) but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute this content in connection with the Service.
Listed hosts may use The Best Retreat badge on their own marketing materials while their listing is active.
To the maximum extent permitted by law, The Best Retreat and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total liability for any claim arising from these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, pandemics, or other events of force majeure.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in the State of Georgia.
Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles.
We may update these Terms from time to time. We will notify users of material changes by posting the updated Terms on this page with a new “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at hello@thebestretreat.com.